- Shipping / Returns
RELIABLE MOBILITY SUPPORT
Confidently navigate indoors and out, and rest comfortably as needed with the Vive Rollator Walker Series T
TALL ADJUSTABLE HANDLES
Designed for individuals up to 6’ 5”, the folding rollator’s handles easily adjust from 35” to 40” in height
COMPACT FOLDABLE DESIGN
Easily portable, the tall rollator folds down to fit in the trunk of most cars and for compact storage at home or on the go
DUAL BRAKING SYSTEM
Safely maneuver inclines with the ergonomic hand brakes and easily lock wheels in place when seated for added stability and security
LIGHTWEIGHT AND DURABLE
Constructed with lightweight aluminum and sturdy fabric seat, the tall rollator safely supports up to 300 pounds
SECURE STORAGE BAG
The included detachable rollator bag safely stores electronic devices, medications, a purse, snacks, and more
Does the Vive Series T rollator walker come pre-assembled?
Yes! The Series T rollator walker is pre-assembled, needing only the front wheels to be snapped into place before use.
My husband is 6’ 3”, will this rollator work for him?
Yes! The Vive Series T folding rollator is designed to comfortably aid taller individuals up to 6’ 5” tall.
Do you have to remove the wheels to fold the rollator?
Although the Vive rollator’s front wheels can be removed for more compact storage, it is not necessary to remove them before folding the rollator.
Are the rollator brake cables hidden?
Yes! The brake cables are routed through the rollator frame for a clean, sleek appearance and zero interference while walking or resting.
Will a tall rollator walker be good for someone with knee pain?
Yes, the tall rollator walker provides support for those with limited mobility, relieving pressure on the knees.
Can the tall rollator be easily folded to take in a car?
Yes, to fold the tall rollator walker, simply pull upward on the center strap. The rollator’s front wheels can also be removed with the push pins for more compact storage.
Is the Series T Vive rollator walker height adjustable?
Yes! The rollator’s handle height can be easily adjusted in one-inch increments from 35” to 40” to accommodate taller users.
What is the weight limit for the Vive folding rollator?
The Vive folding rollator safely supports up to 300 pounds.
How wide is the Series T rollator?
The Series T rollator is 25.5” wide.
Will the rollator hand brakes be easy to use for someone with arthritis?
Yes, the loop hand brakes are designed for easy use.
How much does the Vive Rollator Series T weigh?
The Vive rollator weighs 18 pounds.
Can I lock the rollator wheels when resting on the seat?
Yes, the rollator’s front wheels lock in place for extra stability when seated.
How wide is the Vive rollator walker seat?
The rollator walker seat measures 17.5” wide and 9.5” deep.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time
All the products will be put through a production process, therefore there will be a Handling Time on them.
ESTIMATED SHIP TIMELINES*
SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: 3 – 5 Business days (Monday to Friday)
For United States Orders:
|Rate name||Shipping fee|
|Free Shipping||$80.00 or more||FREE|
|Basic Shipping||$0.01 - $29.99||$12.99|
|Standard Shipping||$30.00 - $79.99||$16.99|
Returns & Refunds
If you are not entirely happy with your purchase, you can return your item/s within 30 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 14 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
No Restocking Fee
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
My Relief Pain, 14422 Shoreside Way Ste 110, Winter Garden Florida 34787, United States
Phone number: +1 321-333-9520