- Shipping / Returns
- 60 Day Guarantee
THERAPEUTIC PAIN RELIEF
Combines therapeutic compression with soothing hot or cold therapy to relieve pain and inflammation in the lower back
UNIQUE SPLINT DESIGN
Three curved aluminum splints gently push the gel pack into the arch of the back for targeted relief
FLEXIBLE WHEN FROZEN
Filled with a non-toxic silica gel, the Arctic Flex pack remains flexible when frozen and can also be gently heated
INTEGRATED COMPRESSION STRAPS
Dual tension straps provide additional compression for optimal relief along the lower back
Strong fasteners provide an adjustable fit up to 50” waists with the included 8” extender strap
SOFT NEOPRENE BLEND
Constructed with a latex-free neoprene blend with non-slip liners for greater comfort
How big is the included gel pack?
The large Arctic Flex gel pack measures 14.5” by 7.5” to provide optimal coverage of the lower back.
Can the back ice wrap be used to provide both cold and heat?
Yes! The included Arctic Flex gel pack can be frozen for cooling relief or gently heated in a microwave or on the stovetop for soothing pain relief.
Will I be able to wear the back ice wrap under a shirt?
Yes, the low-profile back wrap may be worn under loose-fitting clothing.
How wide is the Vive back brace?
The Vive back ice wrap measures 8” wide.
Does the Vive back ice wrap provide compression as well?
Yes! The wrap includes dual tension straps to customize the level of compression.
How large of a waist with the back wrap fit?
The Vive back ice wrap will fit waist circumferences up to 42”. When used with the included 8” extender strap, the wrap will accommodate waist sizes up to 50”.
Will I be able to sit with the back ice wrap on?
Yes, the back ice wrap allows for limited movement such as sitting, standing and walking.
Does the Vive back ice wrap stay dry?
Yes, because the gel pack is placed in an interior pocket, the wrap stays dry and comfortable.
Is the Arctic Flex gel pack nontoxic?
Yes! Arctic Flex gel packs are filled with a safe, nontoxic silica gel.
How heavy is the gel pack?
The gel pack weighs 1.3 pounds.
Is the Vive back wrap soft or is it stiff?
The Vive back ice wrap is soft and flexible to conform to the waist, but includes three aluminum splints along the lower back to gently push the gel pack into the arch of the back.
Is the back ice wrap latex-free?
Yes! The Vive ice wrap and Arctic Flex pack are latex-free.
- For relieving pain and inflammation in the lower back
- For relieving chronic lower back pain, sciatica, herniated discs, degenerative disc disease, coccyx pain and post-surgery
- Back wrap: 48.5” by 8”
- Extender length: 8”
- Gel pack: 14.75” by 7.5”
- Fits waist circumferences up to 42”
- Fits waist circumferences up to 50” with the included extender
- Latex-free neoprene blend: neoprene, nylon, polyester, spandex
- Non-slip silicone strips
- Latex-free vinyl cover
- Non-toxic silica gel
- Spot clean with a damp cloth and mild detergent as needed
- Do not machine wash or dry
- Vive Back Ice Wrap
- Arctic Flex gel pack
- 8” Extender strap
- 60 day guarantee
Product Number: SUP2012GRY
Shipping Weight: 2.58 pounds
User Manual: Back Ice Wrap
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time
All the products will be put through a production process, therefore there will be a Handling Time on them.
ESTIMATED SHIP TIMELINES*
SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: 3 – 5 Business days (Monday to Friday)
For United States Orders:
|Rate name||Shipping fee|
|Free Shipping||$80.00 or more||FREE|
|Basic Shipping||$0.01 - $29.99||$12.99|
|Standard Shipping||$30.00 - $79.99||$16.99|
Returns & Refunds
If you are not entirely happy with your purchase, you can return your item/s within 30 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 14 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
No Restocking Fee
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
My Relief Pain, 14422 Shoreside Way Ste 110, Winter Garden Florida 34787, United States
Phone number: +1 321-333-9520