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PREVENT BEDSORES AND ULCERS
Alleviates painful pressure on patients who have limited mobility or are bedridden
19 ALTERNATING AIR CHAMBERS
Continually redistributing the weight, the air chambers inflate and deflate alternatively.
VARIABLE PRESSURE SETTINGS
Adjust the amount of air pressure for personal comfort and support or select the static or seated setting as necessary
Easy to set up, the digital compressor pump is exceptionally quiet to provide a restful atmosphere.
REMOVABLE WATERPROOF COVER
Constructed with durable, latex-free vinyl, the waterproof alternating mattress is easy to clean
8” TWIN XL MATTRESS
Supporting up to 350 pounds, the mattress is engineered for even support and breathable comfort.
What is the purpose of an alternating pressure mattress?
This is a mattress replacement system for home or hospital beds. It has air-filled channels that alternate filling up and decompressing to keep bearing weight off certain areas and allows blood flow to reach different areas of the body of immobilized or weak patients who cannot shift their weight frequently.
What is included with my purchase? Do I need to purchase anything in addition?
Everything you need is included with your purchase; nothing additional is required. Each unit includes the Vive 8” alternating pressure mattress, the Vive pressure pump, flexible air hose, one replacement air chamber, and one patching kit.
How do I know if I need an alternating pressure mattress?
Should useAn an alternating pressure mattress for patients who are likely to spend more than 15 hours per day in bed or are classified as medium to high risk of developing pressure ulcers or bedsores.
What is the cycle time?
Each alternating cycle is approximately 10-12 minutes in length.
What is the pressure range?
The air pressure range is 20 to 80 mmHg.
How loud is the pump?
The pump is very quiet. You will hear a slight hum as the air pressure alternates.
Does the alternating pressure mattress help to avoid/reduce bedsores?
Yes, the alternating pressure mattress is used in the prevention and healing of bedsores. It is recommended that bedridden patients be turned and high-risk areas inspected regularly.
How do you make the mattress alternate pressure?
The mattress alternates all by itself! Plug the mattress into the wall and allow an hour to fill. Once filled, the bed automatically alternates air in every other air panel. As one fills and gets firmer, the others lose air and get softer. This constant alternating helps move the patient’s body and adjust the pressure points of patients who will be bedridden for extended periods of time.
The nurse recommended a low air loss mattress system. Is this the right product?
This replaces a standard mattress. It would help if you had a box spring or hospital-style bed frame to put it on. No mattress is required.
Is the pump compatible with 220 volts?
No, the pump is not compatible with 220 volts. It used standard 110V only.
Can I remove the cover?
Yes, the waterproof cover is removable.
Is the cover waterproof?
Yes, the latex-free cover is completely waterproof.
Do the cells at the head alternate?
No, the three cells at the head of the mattress inflate and stay static to act as a pillow.
Which direction does the mattress go on the bed?
The mattress has a “head” and “foot” logo to know which direction the patient should lay. This is important because the cells below the head do not alternate.
Where can you buy new bladders for them?
In the unlikely event of a bladder that is not properly inflating, try resetting the pump. This may solve the problem. If this does not work, the Vive alternating pressure mattress does include one replacement air chamber and a patching kit for small leaks.
What sizes do the mattresses come in?
This is a twin-size mattress that fits a standard hospital bed frame. The dimensions of the mattress are 80” x 35” x 8”.
Does the mattress fit a hospital bed?
How thick is this mattress?
8 inches thick.
Is the mattress latex-free?
What is the weight limit of this mattress?
The alternating pressure mattress supports up to 350 pounds.
- Power cord attached directly to pump
- Electrical Power Supply: 110-120 volts
- Position the mattress on the bed and secure it to the bed using the straps.
- Connect the mattress feed pipes to the compressor (pump) connector using the flexible hose.
- Secure the compressor and plug it into an outlet.
- Turn on the mattress and begin use. Please make sure the mattress has been fully inflated before positioning the patient on top of it.
- Length: 80"
- Width: 35"
- Height: 8"
- Pump: 10. 25 ” x 3.5” x 4.75”
- For best results, wipe down with a damp cloth coated with a detergent product solution or disinfectant
- Do not use corrosive cleaning products such as industrial degreasers or acetic solvents
- Vive Alternating pressure mattress
- Vive digital compressor pump
- Connecting air hose
- Replacement air chamber
- Patching Kit
- One year guarantee on pump
- 60 Day Guarantee on the pad
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time
All the products will be put through a production process, therefore there will be a Handling Time on them.
ESTIMATED SHIP TIMELINES*
SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: 3 – 5 Business days (Monday to Friday)
For United States Orders:
|Rate name||Shipping fee|
|Free Shipping||$80.00 or more||FREE|
|Basic Shipping||$0.01 - $29.99||$12.99|
|Standard Shipping||$30.00 - $79.99||$16.99|
Returns & Refunds
If you are not entirely happy with your purchase, you can return your item/s within 30 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 14 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
No Restocking Fee
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
My Relief Pain, 14422 Shoreside Way Ste 110, Winter Garden Florida 34787, United States
Phone number: +1 321-333-9520