- Shipping / Returns
The three-wheel design allows you to easily navigate in crowded venues and through narrow spaces with stabilizing support
ADJUSTABLE HANDLE HEIGHT
Pushpins allow the handle height to be easily customized for a comfortable fit for any individual
COMPACT FOLDABLE DESIGN
Conveniently folds up for compact storage and easy portability in the trunk or backseat of most standard size cars
SECURE HAND BRAKES
Safely maneuver inclines and tight corners with the ergonomic hand brakes that also lock the wheels in place when needed for added stability and security
LIGHTWEIGHT DURABLE FRAME
Corrosion-resistant, the lightweight aluminum frame safely supports up to 250 pounds
CONVENIENT STORAGE BAG
Includes a removable rollator bag to safely store a purse or wallet, electronic devices, medications, and other essential items
Uses: For providing added stability when walking
- Base width when open: 21”
- Base width when folded: 9”
- Height: 35”
- Length: 26”
- Wheels: 8”
- Weight: 11 pounds
Materials: Lightweight aluminum
Color: Black or Blue, Gray accessory bag
- Vive Mobility Tri-Rollator
- Accessory bag
- Lifetime guarantee
How to Assemble:
- Open the tri-rollator by pulling both sides of the frame out
- Insert the handlebars on the side with the corresponding brake cable attached. Do not cross the brake cable lines
- Tighten the locking knobs on both sides of the rollator
- Adjust the height of the handlebars with the locking push pins
Wipe down the tri-rollator frame with a damp cloth
Check the brake cables, retightening the adjuster screw as needed
Will the tri-rollator fit a person who is only 5 feet tall?
Yes! The tri-rollator handles are adjustable to comfortably fit most individuals.
Does the three-wheel walker roll easily through the grass?
Yes, the three-wheel rollator includes large, all-terrain wheels to safely navigate most indoor and out surfaces, including grass.
Will the tri-rollator fit in the backseat of my car?
Yes! The tri-rollator is compact, easy to fold to fit in the backseat or trunk of standard-size vehicles.
Does this tri-rollator include a seat?
The tri-rollator does not include a seating area. For a seated option, the Vive Mobility folding rollator includes a padded seating area with a comfortable mesh backrest.
How much does the three-wheel rollator weigh?
The tri-rollator is exceptionally lightweight, weighing in at 11 pounds.
What are the dimensions of the rollator when folded?
The tri-rollator measures 35” by 26” by 9” when folded for easy portability.
Does the rollator include the storage bag?
Yes! The gray accessory bag is included with the tri-rollator.
Will the compact tri-rollator fit through a narrow doorway?
Yes, the tri-rollator is designed to fit through narrow hallways, doorways, and crowded areas.
What is the maximum weight the rollator will support?
The tri-rollator will support up to 250 pounds, however, the tri-rollator is designed to aid in mobility and is not suitable for complete weight-bearing movement.
Will the hand brakes be easy to use for someone with arthritis?
Yes, the hand brakes are designed for easy use.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time
All the products will be put through a production process, therefore there will be a Handling Time on them.
ESTIMATED SHIP TIMELINES*
SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: 3 – 5 Business days (Monday to Friday)
For United States Orders:
|Rate name||Shipping fee|
|Free Shipping||$80.00 or more||FREE|
|Basic Shipping||$0.01 - $29.99||$12.99|
|Standard Shipping||$30.00 - $79.99||$16.99|
Returns & Refunds
If you are not entirely happy with your purchase, you can return your item/s within 30 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 14 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
No Restocking Fee
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
My Relief Pain, 14422 Shoreside Way Ste 110, Winter Garden Florida 34787, United States
Phone number: +1 321-333-9520