- Shipping / Returns
Introducing the New Pilot-24 Lite – revolutionary small Backup Power Supply/ Portable Travel Battery for ResMed and other 24V PAP Devices.
The Pilot-24 Lite is compatible with:
- ResMed AirSense 10
- ResMed AirMini
- ResMed S9**
- 3B Medical Luna**
- Apex Medical iCH**
- Philips Respironics DreamStation Go Travel PAP** (**Cable Kits sold separately)
Backup Power Supply - While using the Pilot-24 Lite as a permanent power backup device, you can rest assured that you won't be woken in the middle of the night to find that your CPAP machine is not running. If the power is interrupted at night, your CPAP machine will drive power from your Pilot-24 Lite without any interruption.
Travel Battery - Using Pilot-24 Lite as a Portable Travel PAP Battery will help you receive PAP therapy while traveling. This includes remote locations where mains power is not available in situations such as camping, road trips and during air travel.
Additional Features - With the built-in USB port it is capable of powering a variety of handheld electronic devices such as mobile phones, tablets and cameras. Also features a convenient built-in LED Flashlight.
• Pilot-24 Lite Battery
• Output Cable for ResMed AirSense 10
• Output Cable for ResMed AirMini
• Short Charging adapter for ResMed AirMini
• Fabric Carrying Case
• Product Manual & Quick Start Guide (English, French, German, Spanish)
• FAA Compliant
• Capacity: 95 Wh
• Weight: 1.3 lbs
• Size: 17cm x 9cm x 2cm
• Output voltage: 24V for CPAP & 5V, 2.5A for USB
• Approximate usage: 1-2 nights (Based on optimal settings without humidier & heated hose)
• Charging time: 2-3 hours
• Warranty: 1 Year
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time
All the products will be put through a production process, therefore there will be a Handling Time on them.
ESTIMATED SHIP TIMELINES*
SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: 3 – 5 Business days (Monday to Friday)
For United States Orders:
|Rate name||Shipping fee|
|Free Shipping||$80.00 or more||FREE|
|Basic Shipping||$0.01 - $29.99||$12.99|
|Standard Shipping||$30.00 - $79.99||$16.99|
Returns & Refunds
If you are not entirely happy with your purchase, you can return your item/s within 30 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 14 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
No Restocking Fee
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
My Relief Pain, 14422 Shoreside Way Ste 110, Winter Garden Florida 34787, United States
Phone number: +1 321-333-9520