- Shipping / Returns
Introducing the new Pilot-12 Lite – revolutionary small Backup Power Supply/ Portable Travel Battery for Philips Respironics, DeVilbiss, and other 12V PAP Devices. The Pilot-12 Lite is compatible with:
- Phillips Respironics DreamStation
- Phillips Respironics System One S60
- DeVilbiss IntelliPAP I and IntelliPAP II*
- HDM Z1* (*Cable Kits sold separately)
Backup Power Supply - While using the Pilot-12 Lite as a permanent backup power supply, you can rest assured that you won't be woken up in the middle of the night to find that your PAP machine is not running.
Travel Battery - Using the Pilot-12 Lite as a Portable Travel PAP Battery will help you receive PAP therapy on the go. This includes remote locations where mains power is not available in situations such as camping, road trips and during air travel.
Additional Features - The built-in USB port allows the Pilot-12 Lite to charge countless handheld electronic devices such as mobile phones, tablets and cameras. Also features a convenient built-in LED Flashlight.
• Pilot-12 Lite Battery
• Output Cable for Philips Respironics DreamStation/ System One S60
• Fabric Carrying Case
• Product Manual & Quick Start Guide (English, French, German, Spanish)
• FAA Compliant
• Capacity: 95 Wh
• Weight: 1.3 lbs
• Size: 17cm x 9cm x 2cm
• Output voltage: 12V for CPAP & 5V, 2.5A for USB
• Approximate usage: 1-2 nights (Based on optimal settings without humidier & heated hose)
• Charging time: 2-3 hours
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time
All the products will be put through a production process, therefore there will be a Handling Time on them.
ESTIMATED SHIP TIMELINES*
SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: 3 – 5 Business days (Monday to Friday)
For United States Orders:
|Rate name||Shipping fee|
|Free Shipping||$80.00 or more||FREE|
|Basic Shipping||$0.01 - $29.99||$12.99|
|Standard Shipping||$30.00 - $79.99||$16.99|
Returns & Refunds
If you are not entirely happy with your purchase, you can return your item/s within 30 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 14 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
No Restocking Fee
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
My Relief Pain, 14422 Shoreside Way Ste 110, Winter Garden Florida 34787, United States
Phone number: +1 321-333-9520