- Shipping / Returns
Looking for an exciting new way to get around town? Backed by our incredible 5-year warranty with all the design, performance and quality our riders have come to expect, the Step through is the best choice for the rider who wants easy access and ride-ability.
Getting around town has never been easier, or more fun, than with the EW-StepThru electric bike. It’s perfect for ditching the car and getting a healthy commute to work without working up a sweat, trips to the store or just taking a casual ride with friends.
The velo plush seat and relaxed riding position make it a super comfortable ride and the included rear rack makes it easy to attach panniers or baskets for carrying your load without stressing your back.
Driving your urban adventure is the 750 watt Hybrid Direct Drive Hub Motor which provides the get up and go while at the same time providing an intelligent five level pedal assist that gives the seven speed gearing an extra boost, a great feature for those uphill climbs!
The EW-StepThru has a range of up to 45 miles depending on how you ride and you can rely on the high quality 14 amp hour Samsung Lithium Ion battery to get you where you’re going.
A convenient back-lit LCD display keeps you informed on your speed,
Distance and battery life and can even charge your phone!
The EW-StepThru isn’t just limited to the streets, with its all purpose Kendra tires and adjustable front suspension fork providing 80 millimeters of travel, you’re in for a smooth ride whenever the pavement ends.
To bring this speedy machine to a halt, large front and rear mechanical disc brakes provide you with excellent stopping power whenever and wherever you need it.
Not only will the EW-Step Thru turn some heads when you arrive, it also comes fully equipped for all your explorations and includes front and rear fenders, a kickstand and front and rear LED lights that make sure you can see and be seen when the going gets dark.
So no matter if you’re on your commute, a ride through the park or off to your favorite café, the EW-Step Thru is the perfect two-wheeled companion to get you there in comfort and style.
EW-Step Thru Specifications' Doc (Click here to download)
- Low-Step Frame
- Front & Rear Fenders
- Front & Rear LED Lights
- Rear Rack
- 25-45 Miles Per Charge
- 750 Watt Powerful Motor
- 48 Volt 14AH Lithium-Ion battery Samsung Cells
- Interactive Digital Display
- 5 Year Limited Warranty
FRAME SIZE (INCHES): 14"
TOTAL WEIGHT: 62 LBS
MILES PER CHARGE: 25-45+ Miles
MAX TORQUE: 40NM
MOTOR TYPE: Shengyi Hybrid Direct Drive Hub Motor
MOTOR WATTAGE: 750 Watts
BATTERY TYPE: Lithium Ion
BATTERY VOLTAGE: 48 Volts
BATTERY AH: 14AH
BATTERY WEIGHT: 7.16 LBS
CONTROLLER: 48 Volts, 750 Watts
DISPLAY TYPE: LCD Display
TRIP ODOMETER: Yes
FRONT LIGHT TYPE: Integrated LED Headlight
BACK LIGHT TYPE: Battery Operated LED Running Light
PEDAL ASSIST TYPE: Intelligent 5 Level Pedal Assist with 12 Magnet Cadence Sensor
THROTTLE TYPE: Twist Throttle with On/Off Button
WIRING TYPE: N/A
USB CHARGING: Yes
FRONT BRAKE TYPE: Disc Brake
BACK BRAKE TYPE: Disc Brake
CHARGING TIE: 5-6 Hours
BRAKE CALIPERS: Tektro Aries Calipers
BRAKE LEVERS: Tektro Brake Handles
BRAKE PAD MATERIAL: Sintered Metal
BRAKE ROTORS: Tektro 8I Rotors
CHAIN: KMC Z Chain
CRANK SET: 48T, 170mm ProWheel Ounce, Dual-Sided Aluminum Bashguard
DERAILLEUR: Shimano Atlas Derailleur
FENDERS: Yes (Front & Back)
FORK: Front Suspension Fork
FRAME TYPE: 6061 Aluminum
FREEWHEEL: DNP 7-Speed Freewheel, 11-34T
GEARING: 1 x 7-Speed
GRIPS: Durable Imitation Leather Ergonomic Grips
HANDLEBARS: Custom Forged Aluminum
HEADSET: Semi-Integrated, 1-1/8" Straight Steerer Tube
KICKSTAND: Heavy Duty Aluminum with Wide Plastic Foot
PEDALS: Wellgo VB087 Pedals with Reflectors
RACKS: Rear Integrated, 60 LBS Capacity / Front Optional
WHEELS (RIMS): Weinmann Goliath, Allot, Double Wall, 36H
SADDLE (SEAT): Velo Plush with Lifting Handle
SEAT POST: Promax, 350mm x 27.2mm
SEAT POST CLAMP: Quick Release
SHIFTER: Shimano 7 Speed Thumb Shifter
SPOKES: 12 Gauge, Stainless Steel
STEM: Zoom, 60 Degree Angle Adjustment, 100mm Length, 88mm Height Adjustment
TIRES: Kenda Tires
FRONT SUSPENSION: Front Fork Suspension
REAR SUSPENSION: N/A
WHEEL REFLECTORS: Yes
INTEGRATED REAR RACK: Yes
BRAKE HANDLE SENSORS: Yes (Left & Right)
ASSEMBLED TOTAL LENGTH: 73"
ASSEMBLED TOTAL WIDTH: 26"
ASSEMBLED TOTAL HEIGHT LOWEST: 43"
ASSEMBLED TOTAL HEIGHT HIGHEST: 45.5"
PACKAGE TOTAL LENGTH: 65"
PACKAGE TOTAL WIDTH: 13"
PACKAGE TOTAL HEIGHT: 35"
STAND OVER HEIGHT: 18"
HANDLEBAR REACH: 13.5"
MINIMUM SEAT HEIGHT: 33.5"
MAXIMUM SEAT HEIGHT: 40"
SEAT ADJUSTMENT RANGE: 6.5"
MINIMUM HANDLEBAR HEIGHT: 43"
MAXIMUM HANDLEBAR HEIGHT: 45.5"
HANDLEBAR ADJUSTMENT RANGE: 2.5"
SEAT TUBE: 15"
SEAT POST DIAMETER: 27.2mm (1.07")
CRANK SET DIAMETER: 170mm (6.69")
DISK BRAKE ROTOR SIZE: 180mm (7.08")
TIRED WIDTH: 2.3"
TIRE DIAMETER: 26"
WHEEL WIDTH: 1.5"
WHEEL DIAMETER: 22"
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time
All the products will be put through a production process, therefore there will be a Handling Time on them.
ESTIMATED SHIP TIMELINES*
SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: 3 – 5 Business days (Monday to Friday)
For United States Orders:
|Rate name||Shipping fee|
|Free Shipping||$80.00 or more||FREE|
|Basic Shipping||$0.01 - $29.99||$12.99|
|Standard Shipping||$30.00 - $79.99||$16.99|
Returns & Refunds
If you are not entirely happy with your purchase, you can return your item/s within 30 days of delivery for a full refund of the original payment.
Once we have received the product(s) and, if appropriate, any packaging, a refund will be credited to the payment card account within two weeks; please note that it may take up to 14 days for your bank to credit your account. We are not liable and cannot take responsibility for any bank charges you may incur during the refund process.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.
No Restocking Fee
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
My Relief Pain, 14422 Shoreside Way Ste 110, Winter Garden Florida 34787, United States
Phone number: +1 321-333-9520